1. Information We Collect
When you register and use the t250 platform, we collect certain types of information to ensure our services function properly and securely. The types of information collected are as follows:
Account Information
Username, password (stored in a non-readable hashed format), email address, phone number, date of birth, and identity information requested during account verification. This information is used to verify your identity and confirm that you meet the platform's eligibility requirements.
Payment Information
Transaction details in Malaysian Ringgit (RM), payment methods used such as Touch 'n Go eWallet, FPX, or bank transfer, along with deposit and withdrawal records. We do not store full card numbers — payment data is processed through certified payment providers.
Device & Browser Information
Device type, operating system, browser version, IP address, and other technical data automatically transmitted when you access the platform. This information helps us identify technical issues, prevent fraud, and improve platform performance for users in Malaysia.
Usage Data & Activity
Records in-platform activity, including games played, bets placed, login and logout times, and general usage patterns. This data is used to improve the user experience and detect any unusual or suspicious activity.
2. How We Use Your Information
Information collected by t250 is used for the following purposes. We do not use your data for any purpose beyond what is stated below without your consent:
- Account Management: Creates, verifies, and manages user accounts, and securely processes login requests.
- Transaction Processing: Processes deposits, withdrawals, and balance management in Malaysian Ringgit (RM) accurately and securely.
- Platform Security: Detecting and preventing fraud, money laundering, account abuse, and activities that violate our terms of use.
- Customer Support: Responding to enquiries and resolving issues reported by users through our support channels.
- Service Improvement: Analysing usage patterns in aggregate (without identifying individuals) to improve the platform's design, functionality, and performance.
- Legal Compliance: Complying with applicable Malaysian legal requirements, including requests from competent authorities where necessary.
3. Cookies & Tracking Technologies
The t250 platform uses cookies and similar tracking technologies to enhance the user experience. Cookies are small text files stored on your device when you visit our platform.
We use two main types of cookies:
- Essential Cookies: Required for core platform functions such as maintaining your login session and securing transactions. These cookies cannot be disabled without affecting platform functionality.
- Analytics Cookies: Helps us understand how users interact with the platform as a whole, without collecting information that directly identifies any individual.
You can manage cookie settings through your browser preferences. However, disabling essential cookies may limit your ability to use certain features of the t250 platform.
4. Data Storage & Security
The security of your personal information is t250's top priority. We implement a range of technical and organisational measures to protect your data from unauthorised access, loss, or misuse.
SSL Encryption
All data transmitted between your device and t250's servers is encrypted using industry-standard SSL protocols, preventing anyone from intercepting sensitive information.
Secure Servers
Personal data is stored on protected servers with strict access controls. Only authorised personnel with a legitimate need are permitted to access user data.
Retention Period
Account information is retained for as long as the account remains active and for any period required by Malaysian law following account closure. Data that is no longer needed will be securely deleted.
5. Information Sharing & User Rights
Third-Party Sharing
T250 does not sell or rent your personal information to third parties for marketing purposes. We only share data in the following limited circumstances:
- With certified payment providers to process transactions in MYR.
- With technical service providers who assist in platform operations, under strict confidentiality agreements.
- With Malaysian authorities when required by law or a valid court order.
Your Rights as a User
As a t250 user, you have the following rights regarding your personal information:
- Right of Access: Request a copy of the personal information we hold about you.
- Right to Rectification: Requesting corrections to information that is inaccurate or incomplete.
- Right to Erasure: Request deletion of your data under certain circumstances, subject to legal retention requirements.
- Right to Object: Objecting to the processing of your data for specific purposes that are not necessary for core services.
Policy Amendments & How to Contact Us
T250 reserves the right to update this Privacy Policy from time to time to reflect changes in our privacy practices or legal requirements. Any changes will be communicated via a notice on the platform or to your registered email address. Continued use of the platform after such notification constitutes acceptance of the revised policy.
To submit any request regarding your privacy rights, or if you have any questions about this policy, please contact our team at [email protected]. You may also refer to FAQ for general information, or register an account if you are not yet a t250 member.